Responsible Gaming — Play Smart, Stay in Control
dv111 is committed to providing a safe, fair and enjoyable betting environment for all players in Bangladesh. We give you the tools to stay in control.
Our Commitment to Responsible Gaming
At dv111, we believe that betting and casino games are a form of entertainment — something to enjoy in your leisure time, within limits you are comfortable with. We serve thousands of players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi and the rest of Bangladesh, and we take our responsibility to every one of those players seriously. Gambling should never be seen as a way to make money, pay off debts, or escape personal problems. When it stops being fun, it is time to take a step back.
dv111 enforces a strict minimum age of 21 years for all players. We actively monitor for signs of problem gambling on our platform, and we provide a comprehensive set of responsible gaming tools that any account holder can access at any time following dv111 login. These tools are free, confidential and take effect promptly. If you ever feel that your gambling behaviour is getting out of control, we urge you to use them — or to contact our support team immediately at [email protected].
Your Responsible Gaming Toolkit
Every dv111 account comes with these protective tools, available on request or directly via account settings.
Deposit Limits
Set daily, weekly or monthly caps on how much you can deposit to the platform
Loss Limits
Cap your maximum loss within a set period — when reached, no further bets are accepted
Session Reminders
Receive alerts after a chosen play duration to stay aware of time spent on dv111
Self-Exclusion
Permanently close your account and block yourself from accessing dv111
Cool-Off Period
Take a short break of 24 hours, 7 days or 30 days without closing your account
Account Lock
Temporarily suspend your account for a period you choose — no access to betting or casino
How to Activate These Tools
Accessing your responsible gaming controls at dv111 is straightforward. After completing dv111 login, you can find these settings directly inside your account dashboard under the responsible gaming section. Alternatively, you can reach out to our support team at any time and they will apply any limit or restriction on your behalf within one Bangladesh Standard Time (BST, UTC+6) business day. The following steps outline the process:
- Log in to your dv111 account and navigate to Account Settings.
- Select the Responsible Gaming section from the menu.
- Choose the tool you wish to activate (deposit limit, session reminder, cool-off, self-exclusion, etc.) and follow the on-screen instructions.
- If you prefer assistance, email [email protected] with your registered mobile number and the restriction you want applied. Our team will confirm activation within one BST business day.
Please note that deposit limits and loss limits can only be increased after a mandatory 7-day cooling-off period. Reductions take effect immediately. Self-exclusion, once applied, is permanent — dv111 will not reopen a self-excluded account under any circumstances.
Warning Signs of Problem Gambling
Recognising the early warning signs is the first step towards getting help. Be honest with yourself if any of the following apply to you:
- 1You spend more money on betting than you originally intended, and find it difficult to stop once you have started.
- 2You chase losses — placing more bets in an attempt to recover money you have already lost.
- 3Gambling is affecting your relationships, work performance or daily responsibilities in Dhaka or elsewhere.
- 4You feel anxious, irritable or restless when you are not gambling, or you use gambling to relieve stress or escape problems.
- 5You have borrowed money, sold possessions or hidden financial losses from family members in order to continue betting.
- 6You find yourself thinking about gambling constantly — planning your next session, thinking about past wins or losses, or dreaming about a big win.
- 7You have tried to cut back or stop gambling before but found it extremely difficult or impossible to do so without help.
Honest Self-Assessment
If you are unsure whether your gambling habits are healthy, ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly recommend using one or more of our responsible gaming tools or seeking independent support.
Ask Yourself Honestly
Remember: answering honestly is not a sign of weakness. It takes courage to recognise when gambling is no longer just entertainment. dv111 is here to support you, and we will never judge a player for seeking help.
Protecting Players Under 21
dv111 enforces a strict minimum age requirement of 21 years for all players. We do not permit any person under the age of 21 to register, deposit funds or participate in any betting or casino activity on the dv111 platform. This policy applies to all players in Bangladesh regardless of location — whether you are in Dhaka, Cox's Bazar, Barisal, Mymensingh or Rangpur.
If you share a device with a younger family member, we strongly encourage you to take the following precautions to prevent underage access to the dv111 platform:
- Always log out of your dv111 account when you have finished your session, especially on shared phones or family devices.
- Never save your dv111 login credentials in a browser or app on a device that minors can access.
- Use your device's parental control settings to restrict access to online gambling websites if children use your device.
Fair Play and Platform Security
dv111 is committed to providing a fair gaming environment for all players. Our casino games, including slots, live casino tables and crash games, use certified Random Number Generator (RNG) technology to ensure that outcomes are entirely random and not influenced by any external factor. Players can be confident that dv111 does not manipulate game outcomes in any way.
All data transmitted between your browser and the dv111 platform is protected by SSL encryption. Your personal data and transaction records are stored securely and are never shared with unauthorised third parties. For full details on how dv111 handles your personal information, please read our Privacy Policy.
Get Help — You Are Not Alone
If you believe that gambling has become a problem for you or someone close to you, please do not hesitate to reach out. dv111's customer support team is available 24 hours a day, 7 days a week. We will listen without judgement and help you activate whichever responsible gaming tools are appropriate for your situation. We can apply deposit limits, initiate a cool-off period or process a permanent self-exclusion on your behalf at any time.
24/7 Support — We Are Here for You
Our support team responds to all responsible gaming enquiries within one BST business day. Your request will be treated with complete confidentiality.
Write to us at any time:
[email protected]Play Responsibly at dv111
Cricket betting, live casino and slots — all in Bangladeshi Taka. Set your limits and enjoy the game. 21+ only.
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